Are you thinking about buying a kayak from Kayak Store but wondering if it’s legit? Well, you’re not alone.
With so many online stores popping up every day, it’s hard to know which ones are trustworthy. In this article, we’ll take a closer look at Kayak Store and try to answer the question – is the Kayak Store legit?
The Background of Kayak Store
Kayak Store is an online store that specializes in selling kayaks. According to their website, they have been in business for over 10 years and have served thousands of customers. They offer a wide range of kayaks from various brands such as Perception, Wilderness Systems, and Old Town.
Customer Reviews
One way to determine whether a store is legit or not is by looking at customer reviews. We searched for reviews of Kayak Store on various websites and found mixed opinions. Some customers were happy with their purchase and praised the store’s customer service, while others complained about delayed shipping and poor communication.
However, it’s important to note that even the most reputable stores receive negative reviews from time to time. What matters is how the store handles these complaints.
Customer Service
We decided to put Kayak Store’s customer service to the test by contacting them with some questions about their products. We were pleasantly surprised by their quick response time – we received a reply within an hour of sending our email.
The representative who responded was knowledgeable about their products and provided us with detailed information. They also offered us some recommendations based on our needs.
Returns Policy
Another important aspect when buying from an online store is their returns policy. We looked at Kayak Store’s returns policy and found that they offer a 30-day return window for unused items in their original packaging. However, they do charge a restocking fee of 15% and the customer is responsible for the shipping costs.
Conclusion
So, is Kayak Store legit? Based on our research, we would say yes.
While there were some negative reviews, they were outweighed by positive ones. Additionally, their customer service was responsive and knowledgeable, which is always a good sign.
However, as with any online store, we recommend doing your own research before making a purchase. Look for reviews from multiple sources and read the returns policy carefully.
If you do decide to buy from Kayak Store, we hope this article has helped put your mind at ease. Happy kayaking!
